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We hope you won't have any problems buying or watching your very own star live. We work every day to make your experience on our site as comfortable as possible. In case of problems or questions about star's tracking, please do not hesitate to contact us at the email address below. Mail address: info@starsreg.com If you want to buy a star from our side, go to our official website www.starsmemories.com. On that site, you will find any information you need for buying the star. Any questions related to buying the star must be addressed to the following email address: info@starsreg.com